The health and safety of guests continues to be the top priority for Heiko Dobrikow, Executive Vice President & General Manager for The Las Olas Company & Riverside Hotel. He has been impressed with how the hotel and clientele have embraced technologies like QR codes and virtual events. Dobrikow believes new innovations will help position the hospitality industry to have a more secure footing moving forward. In terms of resilience, the Riverside Hotel has chosen to sit at the table rather than be on the menu.
